The ideal TeleSupport Solutions Virtual Call Center Agent is the first in line of contact, providing consistent and high-quality support to all customers. Their tasks encompass various responsibilities that contribute to customer satisfaction and issue resolution. Learn more.

At TeleSupport Solutions we are seeking self-motivated and committed individuals to join our team, working from the comfort of your own home to provide exceptional inbound customer support for Fortune 500 Companies. If you are looking for the freedom to work where you want, when you want, this is a great opportunity for you. As an independent contractor, you'll enjoy the advantages of self-employment, granting you the freedom to set your own schedule and decide the duration of your work each day. Embrace the flexibility and control that comes with this opportunity , as you embark on a fulfilling journey with us. You must be 18 or older to apply. 

Experience a streamlined and hassle-free process with us. Say goodbye to lengthly resumes and traditional interviews. Our application is all you need to gain immediate access to our New Agent Orientation. During this orientation, we will guide you through everything you need to know about our work-from-home opportunities and assist you in registering for your personalized portal access. It's that simple and straightforward to get started on your journey with us. 

To partner with TeleSupport Solutions and the Arise® Platform, the following system and equipment requirements must be met. 

* A Desktop PC or Laptop* (MAC may limit some opportunities) 

* Hard-Wired keypad/headset telephone  

* A noise-cancelling USB headset with microphone 

* Hard-Wired high-speed broadband internet (No mobile or satellite internet permitted)

* Hard-Wired Landline Phone Service (A small number of opportunities do not require a landline)

For more information, please download and read the full System & Equipment document.

After completing your application, you'll proceed to a brief skill assessment. Once you successfully pass the assessment, a world of opportunities awaits as you gain access to our diverse client base. Choose your desired client, and embark on their complimentary program to become a Certified Customer Support Professional (CSP). This program equips you with the essential skills and knowledge needed to excel in the realm of customer support, all at no cost to you. Get ready to elevate your expertise and unlock new possibilities as a certified professional.

Signing up to be a part of our team grants you access to systems and clients at your fingertips. To provide this service and resources TeleSupport Solutions charges an administrative fee of $54.95 bi-weekly which will be deducted from your pay. This fee covers clients and contracts, payroll, direct deposits, tech support and 24/7 customer service for you as an agent.

As a member of the TeleSupport Solutions Virtual Call Center team you are classified as an Independent Contractor, not an employee of TeleSupport Solutions. Because of this classification you will receive a 1099 at the end of the year, not a W2. If you are unfamiliar with what this means please be sure to do your research on the difference before you apply. You can find more information on the IRS website.

We are currently hiring in the US only. Please note that the states of California, Connecticut, Maryland, Massachusetts, New York, Oregon and Wisconsin do not allow Independent Contractors to work from home or remotely. Have Questions?